Moodle Help & Support (Student)

This is one of many help and support pages that are available about the University of Nottingham's Moodle online learning environment. If you have any questions or queries concerning Moodle then contact information is at the bottom of this page. As a first step to finding the information you are looking for why not check out our FAQ - Your questions answered or try the SEARCH box below.

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Moodle and Turnitin Assignment Submission Checklist

Download as a PDF

Top tips

  1. Submit assignments or online take-home exams using a laptop or computer NOT a mobile phone. Go somewhere with a reliable internet connection.
  2. Submit in good time. Please submit your assignments or take-home exams well in advance of the deadline (e.g., several hours before, for assignments, or by using your 30 minutes' tech time in exams) so that if you have any problems you can fix them before running out of time. 
  3. Convert to PDF. Unless advised otherwise, convert your document into a readable PDF for submission (other acceptable file types are listed in the Troubleshooting Guide). Please make sure that any document you submit is readable, i.e. all pages are in the same orientation, and, for any scanned documents, that these are legible.
  4. Browser needs. Check JavaScript and popups are enabled in your browser. Do not use Safari (Chrome is recommended) and avoid trying submission on a smartphone. 
  5. Which dropbox? Check which kind of assignment dropbox you are submitting to, as the requirements are slightly different.
  6. Audio or video? For audio or video submissions please see How to submit a media file via a Moodle Assignment
  7. Practice before you submit. Use the Test Your Text dropbox.

Check the icon on your dropbox in your module to see which kind of assignment you are asked to submit to.

Then click on the appropriate arrow below

Turnitin Assignment  

 Click here for Turnitin Assignment  

Moodle Assignment   

 Click here for Moodle Assignment   

These pages may help you further:

Preparing your assignment

Submitting your assignment

If submission to Turnitin Assignment fails  

 Click here to troubleshoot an error in Turnitin

Assignment Troubleshooting Guide

Tick in
this column
  Filename length

 < 40 characters

Filename should have no more than 40 characters (you may get an error message if filename is too long: it will be "XML Response could not be parsed")  Check the assignment instructions as there is often a prescribed filename format

Filename formatNo non-alphanumeric characters

Filename must not contain unrecognizable (non-alphanumeric) characters in the submission title, such as & , . ( ) % # ” / \ – { } [ ] < > : ; @.   

        (Check there are no extra full stops other than the one before the three-letter file extension) An underscore is acceptable

Filename spacesNo letter spaces      Must not contain spaces between     e v e r y   l e t t e r

File size     Must be less than 100 MB To be certain it's accepted, we recommend no more than 50 MB if possible

No. of pages     Maximum is 400

Typed words       20 or moreYou must have at least 20 typed words. If your document is scanned, combine it with a PDF generated from Word or similar with 20 readable words or more. For example: add the details of the assignment, a title, etc.

Headers     Avoid         There have been reports that headers have prevented students from being able to submit their assignment. If your submission is not initially accepted please remove the headers and try submitting again.

Columns     Keep to one column If at all possible, keep to ONE column of text per page

Title of file   Keep it short       When adding a title within the submission page, please keep it relatively short as long titles affect the rendering size of files downloaded from Turnitin such as feedback

Track Changes Turn off Accept or reject all changes/edits in your document and switch off Track Changes before submitting it (if you don't do this, Turnitin will match everything in the deleted and formatted text, thus falsely inflating the similarity index

File type See ListMust be one of the file types listed below left. Turnitin may ‘accept’ other filetypes, but they do not generate a similarity report, nor can they be marked by GradeMark, so please stick to the filetypes listed above. PDF is recommended.                                                                                        (For Moodle Assignments please follow the instructions you are given regarding your assignment.)

Alignment Left-justified Do not use fully justified text as it is sometimes rejected.

Video/AudioNot acceptedTurnitin cannot take video or audio. If you are expected to do this please contact your module convenor or Student Services.

Filetypes supported and unsupported

Supported filetypes (Turnitin)

Filetypes that are not supported by Turnitin (but may be accepted by Moodle)

For more help

For further Help contact