Your document: please check
- Microsoft Word® (.doc / .docx)
- OpenOffice Text (.odt)
- Google Docs via Google Drive
- WordPerfect® (.wpd)
- PostScript (.ps/.eps)
- Adobe® PDF (if a scanned document it must contain at least 25 typed words that can be highlighted) (Recommended format) - scanning guidance can be found here
- Microsoft PowerPoint® (.pptx, .ppt, .ppsx, and .pps) (Will be converted to static PDF)
- Microsoft Excel® (.xls and .xlsx) (Will be converted to static PDF)
- Rich text format (.rtf)
- Plain text (.txt)
- Hangul Word Processor file (.hwp)
Note – Turnitin may ‘accept’ other filetypes, but they do not generate a similarity report nor can they be marked by GradeMark, so please stick to the filetypes listed above. PDF is recommended. Specifically the following are not supported:
Zip files may be accepted but cannot be rendered and are not recommended. If you need students to submit multiple files, it is better to use a Moodle assignment.
- Microsoft Works (.wps).
- Apple Pages file types.
- Spreadsheets created outside of Microsoft Excel (i.e. .ods).
- Open Office files saved as .doc, or Google Drive .odt files
- Microsoft Word 2007 macros-enabled files .docm (.doc and .docx are fine)
More on filetypes
- Windows® 7, 8.1, 10
- Mac OS X Intel v10.7+, El Capitan 10.11
- Broadband internet connection
- Latest versions of Firefox, Chrome, Safari, Edge, Internet Explorer 11 only,
- Pop-ups must be enabled: ensure that your browser and firewall allow pop-ups and all content from Many University computer room computers have popups disabled when you first log on. Check for an error message and the option to allow pop-ups from these sources.
To receive emails from Turnitin, make sure that emails from the following domains are not blocked or marked as spam by your email client or filter:
More details on Turnitin system requirements
Successful submission and receipts
Turnitin will send you an email receipt which you will recive in your University email inbox.
Also when you have submitted successfully, a popup will appear showing the Turnitin Paper ID and the first part of your text (this is unformatted but your file will retain the formatting). Recommended: Note down the Turnitin submission ID number or print that web page (Use the “Print Screen” button).
As well as the emailed receipt, Turnitin also provides students with the ability to print a digital receipt at any time, once you have submitted. Click on title of your submission from the same page where you submitted your assignment.
The Turnitin Document Viewer will open showing the document you uploaded. Click on the 'Download' icon (highlighted below)
and select the 'Digital Receipt' option to download and print your digital receipt.
Originality reports and similarity scores are normally generated within 10-15 minutes but a second submission to the same assignment within 24 hours will be delayed for 24 hours. If Turnitin is busy reports will also be delayed. (Submission will show as “Pending” while the report is being generated.)
Note – some assignments may be set up by lecturers to NOT show originality reports to students.
Your submission has been unsuccessful if:
- There is a Submit to Turnitin button
- You get an error message or see a paper title but not the Paper ID
There is likely to be something wrong with your file – go through the requirements above then click Submit paper to resubmit a new file.
Unsuccessful submission of assignment to Turnitin
If you attempt to submit your assignment through Turnitin and the following message appears in your submission screen: Submit to Turnitin then your submission has not been received by Turnitin.
Please click on the link to ‘Submit to Turnitin’ and hopefully this will then submit your assignment, however if this does not work we recommend you go through the submission checklist (listed above) to ensure there is nothing listed that is preventing your submission from being successfully uploaded. If this still does not work then please contact firstname.lastname@example.org.