Help and Support (Staff)

This is one of many help and support pages that are available about the University of Nottingham's Moodle online learning environment. If you have any questions or queries concerning Moodle then contact information is at the bottom of this one-page sheet. Please browse or use the SEARCH box below.

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Known issues with Turnitin

Excel spreadsheet will not download

If the assignment is anonymous, downloads will not be possible until students names are visible (post date).

Sometimes downloaded spreadsheets may not open - in this case try renaming with the .xls  file extension and it should open. If not, contact Learning Technologies.

Turnitin Grade Item Column made visible when assignment is made visible


Avoid changing the Post Date as much as possible. Never change it to a date and time within 24 hours of the present time, as this can caus cause issues with marks appearing.