Moodle Help & Support (Student)

This is one of many help and support pages that are available about the University of Nottingham's Moodle online learning environment. If you have any questions or queries concerning Moodle then contact information is at the bottom of this page. As a first step to finding the information you are looking for why not check out our FAQ - Your questions answered or try the SEARCH box below.

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This refers to Moodle 3.11 from August 2022 onwards

Moodle is web-based and you can access it from any computer or mobile device with an internet connection (on and off campus).

If you are registering online your Moodle account is normally created the day after you complete Part 1 of registration. If you are registering in person once you get to University, your Moodle account will be created the day after your details have been updated in the Student Record System by the Admissions Team.

To login:

  1. Go to the login page
  2. Enter your "University account username" (NOT email address) and "Password"

  Moodle homepage    Logging in form for Moodle

Note: Your Moodle username/password is the same as your main University username/password (i.e. what you use to log into University computers). You are asked to change your password when you first get your University account and that password does expire. Your applicant username will not work for Moodle.

Having trouble logging in?

If you are receiving an error message relating to access you may need to change your password.  

  1. Go to the Password Manager page to change your password
  2. Refresh the Moodle login page (F5 on your keyboard)
  3. Enter your  "Username" and your new "Password"
  4. If you still can't get in contact the IT Service Desk for help.  See for details.

If you have forgotten your password or it has expired, get a new password from the helpline at your campus. See contact details at the bottom of the page or See for details.