Moodle Help & Support (Student)

This is one of many help and support pages that are available about the University of Nottingham's Moodle online learning environment. If you have any questions or queries concerning Moodle then contact information is at the bottom of this page. As a first step to finding the information you are looking for why not check out our FAQ - Your questions answered or try the SEARCH box below.

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This refers to Moodle 3.11 from August 2022 onwards

IMPORTANT NOTE: Make sure you read emails with subject line Moodle.Nottingham: Forum Digest

Changing the way Moodle sends you emails

You can choose to receive emails as soon as they are sent out by Moodle (e.g., through the News / announcements forum of a module you have a role in).

Getting one email at a time is useful because

  • each email has a helpful subject line including the module it has come from.
  • it is clear which staff member is sending the message.

OR you can change to digest mode - only one email a day, in a digest.

  • This is useful because you only get one email a day.
  • Warning: as the header is Moodle.Nottingham: Forum Digest you may not see it as important (always read such emails).
  • The emails from News / Announcements are mixed in with emails from other forums and you may have to read carefully to pick out the important messages.
  • It only comes once a day (around 5-5.30 pm) so any messages which require immediate action may be received too late (e.g., last minute cancellation of a lecture).

OR An alternative way to manage emails from Moodle is to use no digest, so you get single emails, and then use your filters in Outlook to sweep emails into a particular folder (but don't forget to read them!).

To change email mode:

  1. At the top right of the Moodle page, on your name, drop down the menu.

Drop down menu under username

2. Click 'Preferences'.

3. Under the 'User account' header select 'Forum preferences'.

User account options

3. Next to 'Email digest type' for digest select 'Complete (daily email with full posts)' OR 'Subjects (daily email with subjects only)'
OR  'No digest (single email per forum post)'.

Forum preferences options

4. Click 'Save changes'.