Help and Support (Staff)

This is one of many help and support pages that are available about the University of Nottingham's Moodle online learning environment. If you have any questions or queries concerning Moodle then contact information is at the bottom of this one-page sheet. Please browse or use the SEARCH box below.

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Moodle Help & Support 


This refers to all versions of Moodle

Turnitin file types and word processor compatibility

To submit a paper to Turnitin, your paper must meet their requirements.

Note:  The paper being submitted must contain more than 20 words, must be under 20MB (or approximately two million characters), must not exceed 400 pages in length, and must not contain spaces in between every letter (l i k e t h i s).

Turnitin will currently accept the following file types:
  1. Microsoft Word® (.doc / .docx) - preferably without headers
  2. Excel (XLS, XLSX)
  3. PowerPoint (ppt, pptx, pps, ppsx)
  4. OpenOffice (.odt)
  5. WordPerfect® (.wpd)
  6. PostScript (.ps/.eps)
  7. Adobe® PDF (including scanned documents, but to generate an originality report the PDF MUST contain highlightable text)
  8. HTML
  9. Rich text format (.rtf)
  10. Plain text (.txt)
  11. Hangul Word Processor file (.hwp)
Turnitin do not support the following

Note that these file types may be accepted but will not generate an originality report or similarity score.

When setting up an assignment, lecturers should normally select the option NOT to accept "all file types" to avoid the possibility of students submitting the following file types and not getting an originality report.

  1. Microsoft Works (.wps) file types.
  2. Apple Pages file types.
  3. CAD files (e.g. prt)
  4. Microsoft Word 2007 macros-enabled (.docm) files (whatever macro is encoded in the file is stripped away when submitted to Turnitin)
  5. Password protected files
  6. .odt files created and downloaded from Google Docs online
  7. .doc files created using OpenOffice as these are not a 100% Microsoft Word equivalent

If a file format issue is occurring, please re-open the file in a word processor, and save the file again using the "save as" function and choose a different format from the file type pull down menu (try PDF).

If you are experiencing problems uploading the paper, please send an email to  and attach your paper to it so that we can co-ordinate with Turnitin and find out what is going on at their end. Also, please let us know the word processor and version you are using to write the paper.



Queries, comments or questions?

Please contact your local elearning support team.

Phone: (0115 95) 16677
or email:

Phone: (0574) 8818 0000 (ext. 8915)

or email:

Phone: (03) 8924 81 99
or email:


If you have any comments on how you think this help can be improved then please email