This refers to Moodle 4.1 from December 2023 onward 

Moodle Help & Support 

Problems logging in

  1. Go to (or click on the link).  Do NOT search for Moodle in Google or other search engine.
  2. Enter your usual University 'Username' (NOT email address) and 'Password'

If you get the message "Invalid login, please try again", please follow the relevant local link:




If you have checked that your username and password are correct and you are using the correct URL, and still cannot log in, then contact


Queries, comments or questions?

Please contact your local elearning support team.

Phone: (0115 95) 16677
or contact via the Self Service Portal

Phone: (0574) 8818 0000 (ext. 8915)

or email:

Phone: (03) 8924 81 99
or email:


If you have any comments on how you think this help can be improved then please email