Help and Support (Staff)

This is one of many help and support pages that are available about the University of Nottingham's Moodle online learning environment. If you have any questions or queries concerning Moodle then contact information is at the bottom of every page.

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This refers to Moodle 3.11 from August 2022 onwards

Moodle Help & Support 


How to download captions from videos in Moodle

You can also download a caption file directly from MediaSpace. If you want to upload media files outside of Moodle, please refer to the alternative documentation How to use MediaSpace

To use this Guide you should be familiar with the addition of video and audio via Moodle and how to request captions.

How to add video and audio in Moodle

Automatically creating captions for a media file in Moodle

Since these captions are automatically generated, the accuracy may vary from video to video. As the owner of the video you can edit the captions to improve accuracy. Refer to our editing captions Moodle help page for detailed instructions.

  1. In the 'Hamburger menu'  in Moodle, select the My Media option from the drop-down menu
  2. Click on the pencil icon of the video you want to download the captions from

3. Choose the Captions tab and select the download icon Download iconto download the captions file (srt). You can then upload this file to any services that do not generate automatic captions.

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