Problems downloading files

If you experience problems downloading files, creating pages or editing pages then please use the Google Chrome browser. If the problem persists then please contact the IT Service Desk

Help and Support (Staff)

This is one of many help and support pages that are available about the University of Nottingham's Moodle online learning environment. If you have any questions or queries concerning Moodle then contact information is at the bottom of this one-page sheet. Please browse or use the SEARCH box below.

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These instructions are relevant to current Moodle (3.4)

Moodle Help & Support 

Copy and pasting in Firefox

The menu on the right hand mouse button for Copy, Cut and Paste don't work in Firefox, so you need to use keyboard shortcuts.

These are

  • Ctrl+A to Select All,
  • Ctrl+X to Cut
  • Ctrl+C to Copy
  • Ctrl+V to Paste.

To paste from Word into Moodle using the Atto Text Editor (Default in Moodle 3.4)

The Atto Editor has a "smart paste" feature which will strip out incompatible formatting codes, so simply copy from your Word or other document and paste into Moodle using the right mouse button menu.

If you need to simplify the formatting, select the text you need to simplify and click the   Tx button.

It is always best to do as much formatting as possible in Moodle rather than beforehand in Word or other program.